Text Analytics Platform
Artiwise Text Analytics Platform is a cloud based data analytics platform that works with artificial intelligence, machine learning and natural language processing techniques. With its handy interfaces, it converts all your non-structural data such as written text content or customer's voice into a structured data that you can report and take action in a short time.
Customer Experience in Artiwise
If companies want to analyze their products and services correctly, their targets should be 360 degree customer analysis, but for such an analysis it is not enough to get a report with data in CRM only. In addition, there are many written content. You need to integrate them with your CRM system and offer a common solution. Non-structural data such as speech, complaint data, open-ended survey data should also be analyzed. Companies should understand in what segment their customers are, how their products are distributed and what they want to do.
Artiwise, which carries out R & D studies at Istanbul Technical University Teknokent, develops its products with its own engineering staff. With Artiwise, you can analyze customer insight, web sites, social media data, speech data or written survey content from a single platform using machine learning and natural language processing techniques.