Emrah Acar, Voice of the Customer Platform sitesinin yazarı



What’s Reputation Intelligence? Reputation Intelligence is the complete process of classification of the stakeholders to help corporates get strategic business decisions for their business processes. We live in a world where data should drive our decisions. However, it is not … Read More

Importance of Customer Experience

What is Customer Experience? Concepts such as “Customer Experience”, “Customer Journey” and “Customer Insight” have significantly changed both business processes and future planning for corporations today, where digitalization is accelerating all over the world. We are observing that companies with … Read More