Using the natural language understanding, intention and presence determination, keyword extraction techniques in the operation of the chatbots, information about what the user wants to say in his statement, specific name, brand, date, location information and the subject of the expression is obtained.
With Artiwise Analytics Chatbot Analysis, you can see the subject and sentimental distribution of comments from your chatbot users, take action according to positive or negative notifications, and identify the highlights of your chatbot users daily or periodically.