Customer Experience - Sustainable Customer Experience Platform

Customer Experience

 

SINGLE PLATFORM, 360° CUSTOMER EXPERIENCE

REVEAL THE HIDDEN INSIGHTS BEHIND YOUR CUSTOMER INTERACTIONS!

Customers try to reach you from many different channels, and it is very challenging  to hear every customer and take necessary actions regarding their feedback. It leads to customer dissatisfaction together with a decrease in sales and brand reputation.

Artiwise helps you;

 

Discover potential customers and prevent churn

Improve customer experience and satisfaction

Increase brand reputation and value

Maximize 

operational efficiency





ANALYZE THE TOPIC AND SENTIMENT OF EACH MEANINGFUL CONTENT

Analyze thousands of customer feedback and scale your customer experience!

DISCOVER CUSTOMER INSIGHTS COMING FROM ALL CHANNELS IN A SINGLE PLATFORM

Connect all your customer touchpoints and get a holistic view of customer experience!

DIve deep and evaluate your NPS and CSAT scores together wIth root-cause analysIs

Identify problem areas or areas that make a difference in customer experience and make cross-examinations with your NPS and CSAT scores.

INCREASE CUSTOMER LOYALTY TOGETHER WITH YOUR OPERATIONAL EFFICIENCY

While you scale your customer experience, our artificial intelligence provides more than 70% operational efficiency.