Customer Experience
SINGLE PLATFORM, 360° CUSTOMER EXPERIENCE
REVEAL THE HIDDEN INSIGHTS BEHIND YOUR CUSTOMER INTERACTIONS!
Customers try to reach you from many different channels, and it is very challenging to hear every customer and take necessary actions regarding their feedback. It leads to customer dissatisfaction together with a decrease in sales and brand reputation.
Artiwise helps you;
Discover potential customers and prevent churn
Improve customer experience and satisfaction
Increase brand reputation and value
Maximize
operational efficiency
ANALYZE THE TOPIC AND SENTIMENT OF EACH MEANINGFUL CONTENT
Analyze thousands of customer feedback and scale your customer experience!
DISCOVER CUSTOMER INSIGHTS COMING FROM ALL CHANNELS IN A SINGLE PLATFORM
Connect all your customer touchpoints and get a holistic view of customer experience!
DIve deep and evaluate your NPS and CSAT scores together wIth root-cause analysIs
Identify problem areas or areas that make a difference in customer experience and make cross-examinations with your NPS and CSAT scores.
INCREASE CUSTOMER LOYALTY TOGETHER WITH YOUR OPERATIONAL EFFICIENCY
While you scale your customer experience, our artificial intelligence provides more than 70% operational efficiency.