Jobs - Voice of the Customer Platform

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Publish Date : 28.09.2020

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We are looking for research engineers who willing to make contributions to a unique NLP product to serve customers better.
Responsibilities:
  • Becoming a part of the R&D team and contributing the AI product using techniques from current literature.
  • Research and evaluate state-of-the-art AI algorithms for natural language processing, customer experience analysis, machine comprehension, intelligent dialogue system.
  • Reporting R&D projects’ outcomes.
  • Making ad-hoc analysis to show the performance of the R&D projects on real datasets.
  • Supporting the product development team in R&D outcome integration to the product.
Qualifications:
  • Knowledge and experience of Scikit-Learn, TensorFlow, Keras, Pytorch.
  • Excellent problem-solving skills, innovative thinking, and ability to lead new research projects
  • A mathematical background (Probability and Statistics)
  • Requires 3+ years related experience
  • Experience in Python language and related libraries.
  • Knowledge in Natural Language Processing methods.
  • Experience in Applied NLP in Industrial
  • Data analysis and visualization
  • MSc in related fields (NLP, Deep Learning, Machine Learning)
  • Theoretical knowledge in Machine Learning and Deep Learning concepts. ( Loss, Training, Regularization, Cross-Validation, and Evaluation Techniques)
  • Being passionate about developing production-ready high-quality software.
  • Strong technical writing and oral communication skills
Highly preferred:
  • D. in Computer Science/Engineering, Computational Linguistics, or related field.
  • Being good at researching ideas and formulating creative solutions to sophisticated problems.
  • Speech processing and knowledge is a huge plus.
Publish Date : 05.10.2020

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We are looking for engineers with a solid background to work in the product development team to deliver the product of the future.
Responsibilities
  • Designs and develops code, writes and executes unit and integration tests, and supports testing of deliverables against user and technical story acceptance tests
Qualifications
  • Minimum 5 years experience in Java
  • Proficiency with Java and Spring Framework (Boot, MVC, Data, Batch, Cloud, Security  etc) and Hibernate ORM
  • Experienced in Design Patterns and Object-Oriented Design concepts
  • Strong knowledge on Service-oriented architecture, Microservices and REST APIs
  • Experience with any of the following  PostgreSQL, MSSQL, Solr, Kafka, Redis, Mongo
  • Checking the scope of SLAs for problem records to provide root solution and close
  • Solid knowledge of algorithms and its runtimes
Desired Skills
  • Passionate for developing simple, clean, and attractive code
  • High communications skills and a good team player.
  • Strong analytical and problem-solving skills
  • Be an active team player with a strong agile mindset and ready to thrive in a collaborative team with other strong engineers
  • Volunteer in learning new technologies and taking on increasingly complex or challenging tasks
  • Exceptional critical thinking, problem-solving and troubleshooting skills with strong verbal and written communication skills
Bonus
  • Experience in one or more general-purpose programming languages including C#, Python, Go, NodeJs
  • Familiarity with Docker and/or Kubernetes
  • Familiarity with SCRUM/Agile methodologies
  • Passionate focus on CI/CD practices
Publish Date : 21.09.2020

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We are looking for .Net software engineers with a solid background to work in the project development team.
Qualifications
  • Bachelor’s degree in a related discipline
  • Minimum 5+ years of relevant work experience coding, software architecture and system design
  • Experience with .NET framework, .NET core, C#, Angular 6+, Javascript, TypeScript, ASP.NET Razor Pages, ASP.NET MVC, Web Services (SOAP, REST), Microservices Architecture, EF, EF Core and SQL
  • Working knowledge of one or more of the following is also highly desirable: Java, Docker, Kubernetes, Design Patterns (MVVM, Repository, Unit of Work, IoC Container, Dependency Injection, etc.),
  • Knowledge for Git version/package management
  Responsibilities
  • Writing clean, high-quality, high-performance, maintainable code
  • Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
  • Support test and deployment of new products and features.
  • Participate in code reviews.
Publish Date : 28.09.2020

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We are looking for a Product Manager with a solid background to manage a SaaS AI product with a talented technical team. The ideal candidate will be responsible for managing the roadmap, pricing, packaging, and documentation of new product ideas. By maintaining a good customer and market knowledge, this candidate will be able to successfully build and iterate on our products.
Responsibilities
  • Define the product vision and drive the roadmap for our products
  • Internalize and represent the customers’ voice throughout the product lifecycle
  • Collect and measure key product metrics against goals to inform success of each release and plan iterations accordingly
  • Translate market trends into a compelling product direction and vision
  • Determining customer needs through research and market data
  • Deliver MRDs and PRDs with prioritized features and corresponding justification
  • Develop product lines and appraise new ideas for market viability
  • Work with customers and sales to evaluate sales call results
  • Run beta and pilot programs with early-stage products and samples
Qualifications
  • Bachelor’s degree or equivalent in Engineering or related field of study
  • 5+ years’ experience in product management
  • Experience with tools like JIRA, Confluence, and Slack
  • Fluent in English