SUSTAINABLE CUSTOMER SATISFACTION WITH ARTIFICIAL INTELLIGENCE
Sustainable customer satisfaction is only possible if you really understand your customers in a timely and accurate manner. Artiwise helps you understand your customer feedback and follow each topic and prominent issues that concern customer satisfaction and emotion by using AI and NLP technologies.
The companies that understand their customers best are the companies that listen to their customers best. Artiwise listens to all your customer communication channels instantly. Customer Satisfaction Surveys, Social Media Contents, Call Center Records, Chatbot Interviews, Market Comments, and News are the primary communication channels that Artiwise listens to instantly.
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Artiwise Voice of Customer (VOC)Artiwise collects all customer feedback on a single platform by listening to all customer communication channels. We determine your actions by analyzing the customer communication channels such as call center calls, chatbot interviews, surveys, with artificial intelligence.
Artiwise AI prioritizes important topics related to customer experience and customer satisfaction according to the sentiments.
AI-POWERED CUSTOMER EXPERIENCE PLATFORM
We listen to all your customer interaction channels and make them ready for you to analyze.
Artificial intelligence determines the topic and the sentiment of each customer feedback coming from your channels through industry specific models and helps you understand your customers better.
Define your actions upon performing root-cause analysis and extracting customer insights with sentiment analysis and advanced filtering options.
Detect anomalies, perform root cause analysis and get proactive alerts regarding critical changes that are important for you and your customers.
ALL YOUR NEEDS IN ONE PLATFORM
Power of AI and NLP
Thanks to AI and NLP technologies, you can get the best of business efficiency with less workforce. Let Artiwise Analytics handle your brand reputation and customer experience for you while you strategize your priorities.
All Channels in One Place
Artiwise collects and analyzes all your data coming from different channels such as Call Centers, Online Reviews, Surveys, Chatbots, News, Social Media and E-mails. You can integrate all your channels to Artiwise Analytics to get the whole picture.
Artiwise turns all your unstructured data into actionable insight. You can easily understand the voice of your customer and take the necessary actions with proactive notification system.
Speech to Text
Artiwise Speech to Text solution helps you to convert speech to text with high accuracy to transform your customer interactions into a value center that generates strategic insights.